00
Enterprise Ready

Integrations & Enterprise

Plug into your tools, automate the hand-offs, and enforce security at scale—across teams, locations, and regions.

🔒SSO/SCIM
RBAC
🌐Audit logs
📊API/Webhooks
🔗Regional hosting
AR/EN (RTL)
01

Integrations Gallery

Connect to all the tools you already use

01

Payments

  • Stripe
  • Apple Pay
  • Google Pay
02

Messaging

  • WhatsApp Business
  • SMS
  • Email
03

Calendars & CRM

  • Google Calendar
  • Microsoft 365
  • POS/CRM
04

Accounting

  • Xero
  • QuickBooks
05

Storage

  • Google Drive
  • AWS S3
06

Analytics

  • Google Analytics 4
  • Looker
  • Power BI
07

Maps

  • Google Maps
  • Apple Maps
08

Social Media

  • Instagram
  • Facebook
  • TikTok
02
Developer First

API & Webhooks

Full REST API with real-time webhooks

A

REST API

Complete API access to all platform functionality

GET/api/bookings
POST/api/bookings
GET/api/customers
POST/api/payments
B

Webhooks

Receive real-time notifications about important events

{
  "event": "booking.created",
  "timestamp": "2024-09-26T10:30:00Z",
  "data": {
    "booking_id": "bk_abc123",
    "customer_name": "Ahmed",
    "service": "Dental Cleaning",
    "date": "2024-09-28"
  }
}
C

SDK Libraries

JavaScript/TypeScriptPythonPHP (Coming Soon)Ruby (Coming Soon)
D

Rate Limits

Free
1K/hr
Pro
10K/hr
Enterprise
03

Identity & Access

SSO, SCIM, RBAC, and network controls

01

SSO

Single sign-on via SAML 2.0 & OIDC

  • Azure AD integration
  • Okta/Auth0
  • Google Workspace login
  • Custom providers
02

SCIM Provisioning

Automatic user and group management

  • User sync
  • Auto de-provisioning
  • Group assignment
  • Profile updates
03

RBAC

Role-based access control

  • Custom roles
  • Fine-grained permissions
  • Resource hierarchy
  • Separation of duties
04

Network Controls

IP-based access restrictions

  • IP whitelisting
  • Geo-restrictions
  • VPN rules
  • Session monitoring
04

Security & Compliance

Industry-standard encryption and privacy

Industry Standard
01

Encryption

TLS 1.3 in transit, AES-256 at rest

Automated
02

Data Lifecycle

Auto backups, archival, secure deletion

GDPR Compliant
03

Privacy Controls

Data minimization, right to be forgotten, portability

Customizable
04

Governance

Retention policies, hold periods, consent management

05

Medical Client Information

PHI field tagging, channel rules, and audit trails

01

PHI Field Tagging

Mark sensitive health data

  • Auto-detection
  • Extra encryption
  • Access logs
  • Sharing restrictions
02

Channel Rules

Control what can be sent over which channel

  • No PHI over SMS
  • Encrypted WhatsApp only
  • Approved templates
  • Custom rules
03

Audit Trails

Comprehensive access and change logs

  • Who accessed what
  • When and where
  • What changed
  • Export for compliance
04

BAA/DPA Support

Business Associate and Data Processing Agreements

  • Ready templates
  • Auto-signing
  • Annual review
  • Legal support
06

Data & Residency

Regional hosting options and data boundaries

🇦🇪
01

Middle East

Bahrain / Dubai

Available
🇪🇺
02

Europe

Frankfurt / London

Available
🇺🇸
03

North America

N. Virginia

Available
🇸🇬
04

Asia Pacific

Singapore

Coming Soon
A

Data Boundaries

Data never leaves specified region

B

Tenant Isolation

Separate infrastructure for each enterprise client

C

Export Options

Full data export anytime

07

Audit & Monitoring

Comprehensive logging, SIEM streaming, and health status

01

Audit Logging

Immutable logs of all actions

  • Login/logout
  • Data exports
  • Permission changes
  • PHI access
02

SIEM Streaming

Stream logs to your SIEM

  • Splunk
  • Datadog
  • AWS CloudWatch
  • Azure Sentinel
03

Health Status

Uptime and performance monitoring

  • Status page
  • Incident notifications
  • Performance metrics
  • Uptime history
04

Security Digests

Weekly/monthly security reports

  • Login attempts
  • Unusual activity
  • Compliance findings
  • Recommended actions
08

Migration & Support

Import tools, migration services, and support SLAs

01

Import Tools

Import data from existing systems

  • CSV/Excel
  • Databases
  • Other platforms
  • Data cleaning
02

Migration Services

Full migration support from our team

  • Migration planning
  • Execution
  • Data validation
  • Post-migration support
03

Environments

Separate dev/staging/production environments

  • Sandbox
  • Staging
  • Production
  • Data cloning
04

Support SLAs

Dedicated support based on your plan

  • 24/7 for Enterprise
  • Business hours for Pro
  • Dedicated success manager
  • Private Slack/Teams
09

Frequently Asked Questions

We support SAML 2.0 and OIDC. Our team provides complete documentation and support for integrating with your identity provider.

Yes, we offer on-premise and private cloud deployment options for enterprise customers with specific compliance needs.

We are SOC 2 Type II compliant, ISO 27001 certified, and GDPR compliant. Regular security assessments are conducted.

Most migrations take 2-4 weeks depending on data volume and complexity. We provide full support throughout the process.

Yes, we offer regional hosting in Bahrain and Dubai to meet GCC data residency requirements.

1000 requests/hour for standard plans, 10000 for professional plans, and unlimited for enterprise customers.

Join Hundreds of Successful Clinics

Start your journey with Mawidi today and discover how we can transform your appointment management.