All-in-One Smart Bookingfor Restaurants & Cafes
Complete booking solutions for all service businesses - from restaurants to clinics, hotels to service centers
Mawidi Clinic
● Online
The One AppEveryone Uses Daily
Why force customers to download another app? Use the one they already love
Everyone Uses WhatsApp Daily
98% of your customers already have WhatsApp open right now
AI That Never Sleeps
Instant responses to FAQs, bookings, and inquiries 24/7
AI Voice Agents That Speak
Make follow-up calls, confirm appointments, handle queries in perfect Arabic/English
Smart Calendar Management
Automatically sync bookings, prevent double-booking, optimize your schedule
FAQ Bot
Voice Agent
Calendar Sync
Bookings
Your Digital Team ThatNever Sleeps
Specialized AI agents that handle everything from questions to bookings to payments
FAQ Assistant
Instant Answers 24/7
Booking Agent
Smart Scheduling
Voice Agent
Natural Conversations
Payment Agent
Secure Transactions
GLM 4.6 Assistant
Advanced AI Language Model
FAQ Assistant
Online Now
Quick Actions:
Complete Solutions for Your Clinic
A comprehensive system covering all aspects of appointment management and patient communication
The Numbers SpeakFor Themselves
Real results from real clinics across the GCC
Active Clinics
Bookings Processed
Response Time
Fewer No-Shows
Satisfaction Rate
GCC Countries
Tailored ForYour Industry
Specialized solutions that understand your unique business needs and challenges
Beauty & Hair Salons
Manage stylists, services, and client preferences
- Multi-service bookings
- Stylist scheduling
- Color formulas saved
Fitness & Gyms
PT sessions, group classes, and member management
- Class capacity management
- Trainer availability
- Waitlist automation
Auto Service Centers
Service appointments, maintenance reminders, parts tracking
- Service history tracking
- Parts availability check
- Pick-up/delivery slots
Education Centers
Tutoring sessions, courses, and parent communication
- Parent notifications
- Progress tracking
- Online/offline options
Photography Studios
Photoshoots, events coverage, and package deals
- Location coordination
- Equipment scheduling
- Digital gallery delivery
Pet Care & Veterinary
Grooming, checkups, vaccinations, and treatments
- Pet medical records
- Vaccination reminders
- Emergency appointments
Don't see your industry? We serve all appointment-based businesses!
Explore All IndustriesWe cover the appointment journey end-to-end
A managed reception layer that works with your team and systems to secure prepaid bookings and cut no-shows.
Front desk coverage
Bilingual concierge replies within 10 seconds, qualifies cases, and books directly into your systems.
Deposits & reminders
Collect prepaid deposits over Mada, Apple Pay, or Sadad, then automate polite follow-ups and reschedules.
Marketing without spam
Launch approved WhatsApp campaigns with segmenting for VIP, dormant, or seasonal guests.
PLATFORM
Everything you need to automate appointments
An all-in-one platform combining AI and automation for appointment management across the GCC
AI-Powered Conversations
RAG-based AI handles 80% of patient inquiries instantly in Arabic and English. Book, reschedule, and answer FAQs around the clock.
- Handles 10K+ messages per month automatically
- Sub-10-second response time, 24/7
- Seamless handoff to human agents when needed
Mawidi Clinic
A full operations stack—not just a chatbot
Unified inbox
Every branch, doctor, and service lives in one shared inbox with SLA timers.
Owner dashboards
Daily WhatsApp digest + weekly PDF showing revenue, conversion, and no-show deltas.
Clinic integrations
Tap, PayTabs, HyperPay, Google Calendar, Outlook, plus custom EMR bridges (coming Q2 2026).
Compliance baked-in
Official WhatsApp templates with audit trails, role-based access, and data residency in the GCC.
How we onboard you in the first 30 days
Listen & audit
Shadow your existing reception, catalogue services, tone, and clinic rules.
Template approval
Draft bilingual replies, secure WhatsApp Commerce approvals, and connect payment rails.
Pilot branch
Run a two-week pilot on one branch with daily check-ins and shared metrics.
Scale network
Layer in more services and branches, automate more intents, and optimise deposits.
Proven impact within the first weeks
- ✓38% no-show reduction after deposits went live in Jeddah.
- ✓Conversion from enquiry to prepaid booking grew from 22% to 41% in Dubai.
- ✓Average response under 9 seconds during weekend peak hours.
“Mawidi gave us real bilingual reception without hiring six extra coordinators. Deposits alone paid for the pilot in week one.”
“Our Friday evening WhatsApps used to pile up. Now the Mawidi concierge clears them by midnight with polite follow-ups.”
Enterprise-grade security and operations
We comply with GCC health regulators and partner with your compliance team to keep every interaction safe and auditable.
Case snapshot — Riyadh laser centre
- Branches covered
- 4
- No-show drop
- 47%
- Deposits captured (30 days)
- SAR 126,000
- Team satisfaction
- 9.1/10
Joint taskforce between Mawidi ops and the branch lead aligned on Arabic tone and seasonal offer broadcasts.
From Qatar to All GCC Markets
Operating from our headquarters in Doha, Qatar, we serve all GCC countries with advanced payment and appointment solutions tailored to local market needs
Ready for a two-week pilot with a dedicated reception crew?
We start with one branch, ship bilingual scripts, and share daily dashboards from day one.
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Join hundreds of businesses automating appointments