Web Forms
Embeddable forms with double opt-in and auto-enrichment
- No-code form builder
- Auto-detect location
- Capture preferred language
- Consent verification
Growth & CRM
Turn Conversations Into Revenue
Capture leads, track interests, and turn every interaction into opportunity—with AI that actually sells.
Performance
2.3×More repeat bookings
70%Call load reduction
18.5%Conversion rate
01
Multi-Source Lead Capture
Collect leads from every source—web, chat, ads, and QR codes
WhatsApp & SMS
Turn every conversation into a potential lead
- Auto-create leads
- Intent classification
- Score tracking
- Smart tagging
Social Ads
Direct connection to Facebook & Instagram lead ads
- Meta Ads sync
- UTM tracking
- Lead cost calculation
- Custom fields
QR Codes
Custom QR codes for branches, services, campaigns
- Bulk generation
- Scan tracking
- Custom landing pages
- Location analytics
Pre-Built Lead Magnets
Checklists
Post-surgery care lists
Coupons
First-visit discounts
Guides
Dental care guide
Quizzes
Skin type checker
02
Lightweight CRM
Unified customer timeline with interests, tags, and scoring
Profile Fields
Last VisitFeb 15, 2024
Avg Spend$230
Services of InterestAesthetic, Dental
Preferred LanguageEnglish
Preferred ChannelWhatsApp
Consent StatusActive
Scoring System
+10Opened last 3 messages
+15Clicked offer link
+20Asked about pricing
-5No reply in 7 days
+25Booked consultation
03
AI Sales Assistant
Answers questions, recommends bundles, pushes to booking/pay
Smart Replies
Understands context and drafts personalized responses
- Service knowledge
- Pricing recommendations
- Availability checks
- Objection handling
Upsell Logic
Intelligently suggests relevant bundles and add-ons
- Bundle suggestion
- Cross-sell
- Seasonal offers
- Loyalty programs
Drafts with Approval
AI suggests, you approve, then it sends
- Review before send
- Quick edit
- Auto-reply toggle
- Learning log
Playbooks & Guardrails
✓Never discount prices without approval
✓Focus on outcome value
✓Always ask for language preference
✓Escalate medical cases to staff
✓Capture consent before marketing
04
Intelligent Voice Agents
Reduce call load by 70% with AI voice agents fluent in Arabic and English
70%Call Load Reduction
92%Customer Satisfaction
5000+Calls/Month
35%Booking Conversion
Inbound Call Handling
Answer every call instantly with natural voice
- Personalized greeting
- Instant answers
- Smart routing
- Human handoff
Appointment Booking
Book appointments directly over the phone
- Check availability
- Service selection
- Instant confirmation
- SMS reminder
Multilingual Support
Full support for Arabic and English
- GCC dialects
- Seamless switching
- Natural voice
- Context understanding
Call Analytics
Insights from every conversation
- Call transcripts
- Sentiment analysis
- Outcome tracking
- Opportunity spotting
06
Content & SEO
AI blog drafts in AR/EN with SEO tools
AI Content Generator
SEO-friendly blog posts in one click
- Topic ideas
- Outlines
- Full draft
- Keyword optimization
SEO Tools
Snippet tester, schema validator, keyword analyzer
- SERP preview
- Schema checker
- Density analysis
- Internal link audit
Content Calendar
Plan and publish content across channels
- Multi-channel view
- Approval queues
- Scheduled publishing
- Performance tracking
07
Nurture & Upsell
Drip campaigns, win-back lapsed customers, automated journeys
Welcome JourneyNew signup
Instant welcome email
Wait 1 day → Send guide
Wait 3 days → Offer booking
If no booking → 10% discount
Win-Back LapsedNo booking in 90 days
"We miss you" message
Wait 1 week → Share new content
Wait 1 week → Special offer
If opened → Upgrade to "hot"
08
Quotes/Deals Pipeline
Kanban board: New → Qualified → Quote Sent → Negotiation → Won/Lost
12New
8Qualified
5Quote Sent
3Negotiation
2Won
✓Build quotes with payment links
✓Quote templates by service
✓E-signature for agreements
✓Auto follow-up reminders
✓Loss reason tracking
09
Reviews & Referrals
Auto-request reviews, referral codes, tracking
Auto Review Requests
Send requests 48h after visit
- Custom timing
- Platform selection
- Smart retry
- Satisfaction threshold
Referral Program
Unique code per customer with tracking
- Code generator
- Referrer dashboard
- Reward calculation
- Auto payout
Review Analytics
Track ratings across platforms
- Sentiment analysis
- Keyword extraction
- Alert on negatives
- Trend report
10
Analytics & Attribution
Lead→Booking funnel, CAC/LTV, content ROI
248Leads This Month+23%
18.5%Conversion Rate+5.2%
$125Cost per Acquisition-15%
$3,400Lifetime Value+18%
4.8xROAS+0.3x
12.5kContent Traffic+35%
Conversion Funnel
Lead
1,000
100%Qualified
650
65%Consultation Booked
280
28%Attended
240
24%Paid Conversion
185
18.5%11
Integrations & Data Sync
Connect your favorite tools seamlessly
Ads & Marketing
- Meta Lead Ads
- Google Ads
- TikTok Ads
Messaging
- SMS
Payment
- Stripe
- Tap Payments
- PayPal
Calendars
- Google Calendar
- Calendly
- Acuity
12
Compliance & Preferences
Consent capture, GDPR/CCPA tools
Consent Management
Capture and track across channels
- Opt-in audit trail
- One-word unsubscribe
- Preference center
- Auto-expiry
Privacy & Security
GDPR-compliant and local laws
- Data encryption
- Right to be forgotten
- Data portability
- Audit logs
Sector Considerations
Special rules for regulated industries
- Medical: No HIPAA data
- Financial: No implied promises
- Aesthetic: Clear disclaimers
Frequently Asked Questions
Turn Conversations Into Revenue
Join 500+ clinics across GCC using Mawidi to grow their business
Social & UGC
Turn followers into bookings with social lead capture
Instagram/Facebook Connect
Capture leads from ads and DMs
UGC Wall
Showcase customer before/after photos with permission
DM to Book
Allow booking directly from Instagram DMs